| We realize our clients concern regarding security
of their data and are fully committed to it. We
strictly follow Health Insurance Portability and
Accountability Act (HIPAA) regulations regarding
remote transcription services.
As your Record Keepers, we commit to the highest
level of confidentiality that is required. File
transfers and the data is protected behind Firewall's.
We safeguard data with Disaster Recovery Center
and Skeletal Office Setup.
Elixir care includes a series of security measures
to ensure privacy including SSL; 128-bit encryption,
ISS issued certificate, unique login ID, and user
defined access parameters.
All the communication and access to the server
is encrypted by 128 bit SSL connection, thus making
HIPAA compliancy issue of Data Security as an
issue of past.
Having a 128 KBPS ISDN line as our data transfer
source, with a backup of 256KBPS cable connection
leaves us with multiple choices of sending data
to you in case of a link failure.
All the data is checked in real-time mode with
up-to-date Anti-Virus Scanners for any virus or
malicious code infection.
All the nodes are on Un-Interrupted Power Supply,
which provides backup of 4 hours per node. Un-Interrupted
Power Supply provides a surety that your data
is delivered on time.
File transfers are carried behind Firewall Protection.
All work is done without the patient records ever
leaving our office and electronic records are
maintained
To access any data from the system, a valid user
name and password is required.
All voice and text files are routed through our
central data center to ensure privacy, integrity,
and reliability. Transcribed information then
becomes immediately available on our database
for viewing, editing and distribution.
All audio files and transcription documents are
stored in our totally secured server for one year.
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